Telecom Training for Non-Engineer

Telecom training course for non-engineers provides an introduction to the landscape and fundamental technologies of the telecommunications marketplace. Designed with the non-technical professional in mind, this course provides day-to-day examples of the intricacies and competitive landscape of the industry. Most importantly, telecom fundamentals for non-engineers provides crucial insights into fast-changing and dynamic competitive landscape, regulations and impact of new technologies.

At the end of this course, the participants are expected to able to:

• Understand the telecoms industry structure, how it is changing, and how it affects competition
• Comprehend the basics of voice and data communications technologies
• Understand the differences between analog and digital transmission
• Understand the components of voice networks
• Understand private voice and data network design alternatives
• Understand basics of voice traffic engineering
• Understand the basics of local and wide area networks (LANs, WANs)
• Understand technologies such Ethernet, MPLS and IP
• Understand xDSL, cable modems, and wireless technologies
• Understand what is happening in voice/data/multimedia convergence
• Understand voice over IP (VoIP)
• Explore optical networking technologies
• Explore wireless technologies
• Apply best practices to deploy converged network

This course will cover the following modules.

1. Introduction and Overview

• Telecoms Market
• Telecoms Regulation
• Telecoms Competition
• The Network
• Evolution of Telecom
• Network Evolution
• Switching Evolution
• Access Evolution
• Mobile Evolution
• Cable Evolution
• Circuits vs. Packets
• Packet Evolution
• 25, Frame Relay, ATM and IP
• Overview of NGN
• VoIP Overview
• IPTV
• SIGTRAN
• IMS and SIP
• MPLS and GMPLS
• VPN
• Wireless Mobile 2G, 3G and 4G Evolution
• LTE and EPC
• Flat IP Architecture

2. The Fundamentals of Telecoms

• Evolution of Current Telecoms Landscape
• Line and Trunks
• Plain Old telephony Service (POTS)
• The Public Switched Telephone Network (PSTN)
• PSTN Switching Hierarchy (Class 5, Class 4/Tandem, Class 3, 2 and 1)
• Time Division Multiplexing (TDM)
• Digital voice, video and data; DS0, DS1, DS3DWDM and Advance Optical Networking
• Telecom Network Components
• The Telephone and the Local Loop
• Signaling in the Telephone System
• SS7 (Signaling System #7)
• Transmission Systems
• T1, T3 and SONET/SDH
• Optical Networking
• Next Generation Networks (NGN)
• Circuit-Switched vs. Packet-Switched Networks
• Packet-Switched Networks
• Voice over IP and Unified Communications
• Video Technology and Services
• Cloud Computing

3. Access and Transport Networks

• North American and International Digital Hierarchy (DS0, DS1/T1, DS3/T3, E1, E2)
• Synchronous Optical Network (SONET)
• The International Synchronous Digital Hierarchy (SDH)
• Overview of the CO, Local Loop, Home CPE, xDSL, DSLAM, ATM, PPP and IP/MPLS
• HFC, FTTN, FTTC and FTTB
• ADSL/ADSL2+, VDSL/VDSL2
• Customer premises equipment and services
• Customer Telephone System (CTS)
• Private Branch Exchange (PBX)
• Key Telephone System (KTS) overview
• Centrex: Analog and Digital
• Automatic Call Distributors (ACDs)
• Computer Telephony Integration (CTI)
• Interactive Voice Response (IVR)
• Voice Mail
• Unified Communications
• IP PBX

4. Emerging Technologies

• Broadband Technologies
• Voice and data integration
• Cable
• xDSL
• Wireless
• TCP/IP
• NGN/VoIP
• IPTV
• MBMS
• MPLS and GMPLS
• MPLS VPN and TE
• IMS (IP Multimedia Subsystem)
• SIP Protocol
• SIGTRAN
• Fixed Wireless/SATCOM/VASTWiMAX
• Mobile Wireless/GSM/CDMA/CDMA2000/UMTS/HSPA/HSPA+/LTE
• Mobile Broadband/1xEV-DO/UMTS/LTELTE Advance//Mobile WiMAX

5. The Future of Telecoms

• The Future of Telecommunications
• Telecom Market Segmentation
• Worldwide Subscribers
• Migration from circuit to packet switching
• IP Changes Everything
• Worldwide Revenue
• Wireline and Wireless Convergence
• Voice over IP (VoIP)
• Overview of SIGTRAN, MGCP/MEGACO, and SIP
• Overview o IPTV
• Overview of QoS
• Overview of MPLS and VPLS
• IMS and SIP
• LTE and LTE Advanced
• IPTV
• MPLS and MPLS VPNs
• VPLS
• Gigabit and Metro Ethernet
• Mobile IP

IPv6